Service design: Service design is a design process that focuses on the needs and experiences of people using the service. It is an approach that helps us create better digital services that meet the needs and wishes of users and are clear and easy to use.

User experience and interface design (UI & UX): User interface (UI) and user experience (UX) design combines visual design and the intuitive nature of the service, often including accessibility as well. When working with the service is effortless, visitors enjoy using it, perform desirable actions, and are happy to return later.

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